|
|
Frequently Asked Questions
What is a compatible ink cartridge ?
A compatible ink cartridge is one that has been manufactured by a company other than the Original Equipment Manufacturer(OEM). The compatible cartridges are usually designed using a process called reverse engineering, in which the manufacturer duplicates the function and behavior of the original cartridge but without copying the original design. This essentially leads to products that are not exactly like the OEM, and sometimes they even work better. In some other cases because of the limitations of reverse engineering, the compatible cartridge not always performs as the original, for that reason is important to purchase your compatible or replacement cartridge for reputable vendors like IMAGETEK, that will provide full satisfaction policies, and offer high quality compatible ink and toner cartridge.
Can the manufacturer void the warranty on my printer if I use a compatible ink cartridge ?
Compatible replacement cartridges and supplies do not void Printer Warranty, which is proven by the following US Congress Legislation. Magnusson-Moss Warranty Improvement Act United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302. No warrantor of a consumer product may condition his written or implies warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:
A.- The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and B.- The Commission finds that such a waiver is in the public interest.
This means that printer manufacturers cannot void the warranty on your printer because you use supplies and products manufactured by a third party manufacturer. We cannot replace a printer or have it fixed should any problems occur from using a remanufactured or compatible ink cartridge. We guarantee our products from any faults and we have not had a single case of a printer being ruined by a cartridge sold by us.
What is a remanufactured cartridge ?
A remanufactured cartridge is a cartridge that has been disassembled and its worn parts are replaced with new ones.The print cartridge then receives a new print head, is refilled with printer ink, and tested in the factory to guarantee print quality. It is basically the recycling of an empty cartridge process.
What does professionally remanufactured mean ?
Professional remanufactured cartridges have been recycled to meet or exceed Original Equipment Manufacturer (OEM) specifications. The recylcling and remanufacturing process involves inspecting, disassembling, cleaning, replacing worn out parts, reassembling an refilling the toner or ink. Once the process is completed, the cartridge is then tested, sealed and ready to be sold.
|
|
|
|